Privacy Policy

PRIVACY POLICY

  1. Purpose

In the context of the operation of the website and the e-shop, we collect and process certain personal data concerning you, to facilitate your use of this website. Below you will find our policy regarding the collection, use and processing of the above data.

  1. How we collect data

We collect data that you share with us when you browse the website, when you place an order or when you send us an email.

  1. What data we collect and why

Purpose of processing

Data we collet

Legal basis

How long we keep the data

Making a purchase

Name, address, telephone number, VAT ID, Tax Office

the processing of your data is necessary for the execution of the contract and for our compliance with the relevant tax legislation

five (5) years from the completion of the purchase

Communication with users

Name, address, telephone number, email

The consent you provide to us for the processing of your data in order to contact you regarding your order and for any other purposes, safeguarding the interests of the company or third parties, advertising purposes

Until the withdrawal of the consent or until the anonymization of the data

Credit card data are collected on our behalf by the online payment service company EveryPay.

  1. Disclosure of personal data to third parties

We will not disclose or disclose your information to any third party, except in the manner and for the purposes described in this Privacy Policy.
In particular, we may disclose your information to our staff, to third parties with whom we work to execute your order, such as EveryPay and the transport company, to third parties who provide us with technical support and hosting of this website, to third parties who have undertaken the marketing and advertising promotion of our products.
We may also disclose your information to third parties, in case we are required to do so by law or court order.

  1. Data Security

Care is taken to implement the appropriate measures for the purpose of secure processing of personal data of users of the website and to prevent the disclosure of these data to third parties.

  1. Cookies

We use cookies in order to facilitate your browsing of the website and your purchases. Cookies are used to store products in your cart, to monitor the progress of your order, etc.

Cookies are small text files that are stored on your computer while browsing the web. Their content can only be retrieved by the server that installed it, in order to retrieve data, such as data that you enter into forms. You can choose not to install cookies on your computer always or on a case-by-case basis by selecting the appropriate setting in the browser you are using. However, if you block cookies, some features of the website will not work satisfactorily, and you may not be able to use all the features through the e-shop.

What cookies do we use and why?

Some cookies are necessary to allow you to browse our website, use its features, and access secure areas in it. The use of these cookies is crucial for the function of the website. For example, we use user-input cookies for the duration of a session to keep track of a user’s input when filling in forms that span several pages.
We also use functional cookies to remember choices you’ve made or information you’ve provided (such as username, language, or the region you are in), so we can adjust your website experience specifically to your preferences. For example, authentication cookies are functional cookies that are used for the duration of a session (or persistent, if you use the “remember me” function) to allow users to authenticate themselves on subsequent visits or to gain access to authorized content. The functional cookies we use include:

  • User-centric security cookies to detect authentication abuses for a limited duration (for example) repeated failed login attempts. These cookies are set for the specific task of increasing the security of the service.
  • Multimedia content player session cookies (flash cookies) are used for the duration of a session to store technical data needed to play back video or audio content (e.g. image quality, network link speed, and buffering parameters).
  • Load balancing session cookies are used for the duration of the session to identify the same server in the pool so that the load balancer can redirect user requests appropriately.
  • User interface customization persistent cookies are used to store a user’s preference regarding a service across web pages.

We use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often, in order to improve our website. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers. The performance cookies we use include:

  • First party analytics cookies - We use these cookies to estimate the number of unique visitors, to improve our website, and to detect the most searched for words in search engines that lead to a webpage. These cookies are not used to target you with online marketing.
  • Third party analytics cookies - We also use Google Analytics and other third-party analytics providers listed below to help measure how users interact with our website content.

Advertising cookies are used on our website to adjuct marketing to you and your interests. These cookies remember your visit on our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you.

Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website (for example services that allow the playing of video files, or that create comments sections). We integrate these modules into our platform to improve the experience of browsing and interacting with our websites. Please note that some of these third party services place cookies that are also used for things like behavioural advertising, analytics, and/or market research.

These are the third party cookies that are used:
Shopify
https://www.shopify.com/legal/cookies
Facebook & Instagram
https://www.facebook.com/policy/cookies/
https://help.instagram.com/1896641480634370?ref=ig
Google Analytics
https://policies.google.com/privacy
Google Ads
https://policies.google.com/privacy

  1. Website user rights in relation to personal data

You have the following rights regarding the collection and processing of your personal data: 

  • Right of access

Υοu have the right to access the personal data collected by us and obtain information concerning their processing.

  • Right to receive a copy

Υοu have the right to ask and receive a copy of your personal data being processed by us.

  • Right to rectification

You have the right to obtain the rectification of inaccurate personal data concerning you, as well as the completion of incomplete personal data by sending a relevant email to the e-mail address customercare@mariasozou.com

  • Right to erasure

 You have the right to obtain the erasure of personal data concerning you.

  • Right to restriction of processing

You have the right to obtain restriction of processing of your personal data under certain circumstances.

  • Right to data portability

You have the right to receive the personal data concerning you in order to be transferred to another party.

  • Right to object to the processing

You have the right to object at any time to the processing of your personal data in cases where the processing is done for the purpose of marketing and protection of our interests. 

  • Right to withdraw consent

You have the right to revoke your consent to the processing of your data at any time. In this case, please send an email to the email address: customercare@mariasozou.com

  • Right of complaint to the Hellenic Data Protection Authority.

You have the right to submit a complaint to the Hellenic Data Protection Authority (www.dpa.gr),  1-3 Kifissias Av., PO 115 23, Athens, Telephone Nr.: +30 210 6475600, E-mail: contact@dpa.gr

  1. Modifications to the Privacy Policy

We reserve the right to modify this Privacy Policy. In case of modification, we will inform you by publishing a relevant notice and / or in any other way.

  1. Data protection officer

Data protection officer: Μaria Sozou
Address: 3, Karytsi Sq., 10561 Αthens
Telephone Nr: +30 2103237903
Email: customercare@mariasozou.com

ESPA