Terms of Use


Mariasozou.com is the e-shop created by the company Maria Sozou, Jewelry Design & Trading, Karytsi Square 3, 10561 Athens, Tax Identification Number 143502170, Tax Office D Athens, GEMI Nr.: 157775003000 for the exhibition and sale of its products on the internet. Please carefully read the following terms and conditions that govern the operation of the website and the use of the e-shop, before entering it. The further use of the website and the e-shop indicates your consent to the terms of use. In case of disagreement, you should refrain from any further use of the website and the e-shop as well as from any transaction.

  1. Terms

Mariasozou.com reserves the right to change, modify or renew these terms, which, when updated, will always be posted on the Website. Modifications do not affect already registered orders.

  1. Information & Products provided

Mariasozou.com is committed to the accuracy and completeness of the information provided, regarding the characteristics of the products available. Mariasozou.com is not responsible for any typographical errors or errors that have been inadvertently infiltrated by the common experience or due to technical problems due to force majeure.

  1. Limitation of liability

Mariasozou.com does not guarantee for the availability of the products, but will provide information in case any product is not available. Mariasozou.com is not responsible for any delays regarding the delivery of ordered products, except for deceit and gross negligence. Mariasozou.com is not responsible for any damages from the use of products due to incorrect choice of products by the user, careless or incorrect use of the products. In the event of a defective product the liability of mariasozou.com is limited to the obligation to replace it, provided that the conditions for returning products, as analyzed in the Return Policy, are met.

  1. Prices

The listed prices are in euros (€) and include VAT 24%. If your shipping address is outside the EU, you will be exempt from this tax and your tax deduction will be automatically calculated at the website checkout. We reserve the right to adjust the prices, which in any case will be listed on the website, next to each product. Any price adjustment does not apply to already registered orders.

  1. Users obligations

The user of the website is obliged to use the website according to these terms of use and as required by law, good faith and honest commercial practice, not to violate the intellectual property rights of Maria Sozou and / or third parties regarding the content of the website, not to collect personal data of other users of the website, not to use malicious software for the purpose of spoiling the website, not to harass via e-mails or in any other way Maria Sozou or other users of the website and, in case of order, to provide their correct and accurate information for its execution.

  1. Intellectual Property Rights

All intellectual property rights of the content of the website, including all indicative texts, files, images, graphics, photos, drawings, videos and the code contained in them as well as the general image of the website, are intellectual and / or industrial property of Maria Sozou unless otherwise defined and protected by the relevant provisions of Greek, european and / or international law.

All tradenames, distinctive titles, logos and trademarks appearing on the website are industrial property of Maria Sozou or third parties natural or legal persons who contract with her and represent the above beneficiaries and / or their products and services and are protected by laws applicable on industrial property.

It is forbidden to copy, modify, analogically or digitally record, mechanical reproduce, distribute, transfer, download, store, print, product the documents, graphics, drawings and all content displayed on the website or to mislead the public about the actual provider of the website. Reproduction by any means, transmission, copying, uploading, dissemination in any way and by any means, is permitted only with the prior written permission of Maria Sozou or any other beneficiary.

  1. Transaction Privacy and Safety

Mariasozou.com may disclose information about your order to third parties, solely for the purpose of dealing with fraud via the Internet, if there is a relevant provision of law or this is necessary in order to execute the order, to confirm the buyer’s, the validity of the order, the valid execution of the payment and the safe delivery.

Valid encryption techniques through the secure environment of Everypay Financial Institution are used to secure transactions through the Website.

Recognizing the importance of electronic payment security, EveryPay is a licensed Payment Institution by the Bank of Greece (Decision No. 280/3 / 23-7-2018 GG B 3010 / 25-7-2018), and manages securely card payment transactions, in accordance with the regulatory framework of the card transaction security management standard. Everypay is certified in accordance with the PCI DSS compliance standards. All Everypay services are made through secure connections with 256bit SSL certificates. EveryPay also supports the ability to use the 3D Secure service, an additional security token for VISA, MasterCard, Maestro, Diners&Discover. The Payer then has to enter his personal secret code to complete the transaction successfully

  1. Navigation security

Mariasozou.com is not responsible for malicious actions of third parties intended to steal users' personal data. In any case, the details of the credit / debit card you use are communicated to us through the secure environment of EveryPay.

  1. Withdrawal right

Product returns (changes / refunds) can be made for any reason within 14 days of receipt. Please read the Return Policy carefully.

  1. Defective products

In case of actual defect, lack of agreed capacity or wrong shipping, please contact us in order to replace the product or refund.

You must return the product to us along with the receipt or invoice by courier at the recipient's expense. If the return conditions are met, we shall proceed with the replacement or refund.

Otherwise, we will return the parcel to you and the shipping costs will be borne by you.

  1. Customer service after the sale

For any questions about the products you purchased, please contact us at customercare@mariasozou.com.

  1. Appiclable Law- Jurisdiction

All transactions made through mariasozou.com are governed by International and European law governing matters relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to sales by distance. The Courts of Athens are solely competent for any dispute that may arise from the use of the website and from the transactions that will take place through it.